Simulated workplaceCAQA Veritas Laboratories is a fictional business created by CAQA for training and assessment. It is not a real company and no person, client or record here is real.About this simulation
MSLCAQA VeritasSimulated workplace
Simulated workplace
Department

Sample Reception and Logistics

Receives every sample that arrives by courier, field vehicle or client drop-off, checks it against the chain of custody, registers it in the laboratory information system and prepares it for the testing sections. The team also manages sample storage, holding times, retention and disposal, and dispatches sampling kits to clients.

Sample Reception Supervisor9 staff
Home/Departments/Sample Reception and Logistics
Responsibilities

What the team is accountable for

  • Receive and check samples against chain of custody forms
  • Register samples and assign laboratory numbers
  • Store samples at the correct temperature and track holding times
  • Prepare, subsample and homogenise samples for testing
  • Dispose of retained samples after the retention period
Performance measures

How we know it is working

96%
Samples registered within 2 hours of receipt
0.8%
Chain of custody discrepancies
3 per month
Holding time breaches
People

Who works here

BC

Ben Castellano

Sample Reception Supervisor

Runs the reception bench, trains new assistants in registration and chain of custody and has kept holding times under control for eight years.

RA

Ruby Anderson

Laboratory Assistant

Registers samples, prepares subsamples and manages the cold room, and has been part of reception for two years.