- Sample Register8
- Equipment and Calibration Register8
- Nonconformance and Corrective Action Register8
- WHS Incident and Hazard Register8
Results you can rely on
CAQA Veritas Laboratories is an independent analytical testing laboratory serving water utilities, food manufacturers, mining and construction companies, environmental consultants and local councils across New South Wales.
CAQA Veritas Laboratories, analytical testing laboratory
CAQA Veritas Laboratories is an independent analytical testing laboratory serving water utilities, food manufacturers, mining and construction companies, environmental consultants and local councils across New South Wales. The main laboratory at Wetherill Park runs analytical chemistry, microbiology and construction materials testing, and the field services team collects water, soil, air and construction samples on client sites from the Hunter to the Illawarra. Veritas holds accreditation from the National Association of Testing Authorities for the majority of its test methods, which means clients can use its reports for regulatory compliance, product release and dispute resolution.
The business is organised into six departments. Sample Reception and Logistics receives, registers and prepares every sample, Analytical Chemistry runs wet chemistry, spectrometry and chromatography, Microbiology and Food Testing operates a physically separate suite with its own air handling, and Construction Materials and Geotechnical tests concrete, aggregates and soils in the materials hall. Field Sampling and Environmental Monitoring runs three vehicles from Wollongong and Wetherill Park, and Quality, Compliance and Client Services manages the quality system, client reporting and accreditation. The laboratory operates from 7:00 am to 6:00 pm on weekdays with an on-call microbiology roster for urgent food and water results on weekends.
Accuracy
Every result is traceable, checked and defensible, or it is not released.
Impartiality
Results are reported as found, regardless of who the client is or what they hoped to see.
Safety
Chemicals, cultures and equipment are handled by trained people with the right controls every time.
Service
Clients get clear reports, honest turnaround times and a person who answers their questions.
Services and operations
To produce test results that clients, regulators and communities can act on with confidence, delivered safely and on time.
Water and wastewater analysis
Physical, chemical and microbiological testing of drinking water, recycled water, groundwater, surface water and trade waste against the Australian Drinking Water Guidelines and licence conditions.
Food and beverage testing
Microbiological safety, shelf life, nutritional and allergen testing for food manufacturers and retailers to the Australia New Zealand Food Standards Code, with rapid turnaround for product release.
Environmental soil and sediment testing
Contaminated site assessment, metals, hydrocarbons and nutrients in soils and sediments for consultants and developers, with sampling and reporting to national site assessment guidelines.
Construction materials testing
Concrete compressive strength, aggregate grading, soil compaction and classification for civil contractors and councils, in the laboratory and at construction sites.
Field sampling and monitoring
Trained field technicians collect representative samples, take on-site measurements of pH, conductivity, dissolved oxygen and turbidity, and maintain chain of custody to the laboratory.
Calibration and method consulting
Calibration of client balances, thermometers and pH meters, and advice on test method selection, sampling plans and interpretation of results for regulatory submissions.
Six departments, one workplace
Each department has a purpose, a lead, responsibilities, performance measures and the systems it works in. Students are placed in a department by their scenario.
Sample Reception and Logistics
Receives every sample that arrives by courier, field vehicle or client drop-off, checks it against the chain of custody, registers...
Visit departmentAnalytical Chemistry
Performs wet chemistry, spectrometric and chromatographic analysis of water, soil, food and materials samples, including metals by...
Visit departmentMicrobiology and Food Testing
Tests water and food for indicator organisms and pathogens, performs shelf life and challenge studies and runs sensory and composi...
Visit departmentConstruction Materials and Geotechnical
Tests concrete, aggregates, soils and road base for civil contractors, councils and quarries in the materials hall and on construc...
Visit departmentField Sampling and Environmental Monitoring
Collects representative samples of water, soil, sediment, air and construction materials at client sites, takes on-site measuremen...
Visit departmentQuality, Compliance and Client Services
Maintains the quality management system and accreditation, runs internal audits, proficiency testing and management review, manage...
Visit departmentWorking systems with real records
Every system is live in your browser: create, update, search, move cards on a board and export what you did. Reset returns the seed data at any time.
Sample Register
The laboratory information register of every sample received, its matrix, tests, storage, holding time and progress from receipt to reported.
8 recordsEquipment and Calibration Register
Lists every item of measuring and testing equipment with its calibration interval, last and next calibration, verification checks and service status.
8 recordsNonconformance and Corrective Action Register
Records every nonconformance, out of control result, deviation, complaint and audit finding with its evaluation, root cause, corrective action and closure.
8 recordsWHS Incident and Hazard Register
Records injuries, exposures, spills, near misses and hazards across the laboratories, materials hall, vehicles and field sites with the actions taken to close them.
8 recordsClient Job Register
Tracks client enquiries, quotes and jobs from request to invoice, with the agreed scope, turnaround and reporting status.
8 recordsInbox
8 work requests from managers and colleagues, each linked to a scenario or a document.
Open inboxEight workplace scenarios
Sign in as a role, read the brief, work through the tasks using the documents and systems, then print an evidence summary for your assessor.
Receive and register the Hunter reservoir samples
You are a laboratory assistant in Sample Reception and Logistics.
Open scenario Entry 4 to 5 hoursCollect licence monitoring samples at the Kiama treatment plant
You are a trainee field technician in Field Sampling and Environmental Monitoring.
Open scenario Intermediate 5 to 7 hoursPrepare and analyse the service station soil metals batch
You are a laboratory technician in Analytical Chemistry.
Open scenario Intermediate 5 to 6 hours over two daysPrepare media and test the Sunfield batch release samples
You are a microbiology technician in Microbiology and Food Testing.
Open scenario Intermediate 3 to 4 hoursVerify the compression machine and test the Bulli 7 day cylinders
You are a materials testing technician in Construction Materials and Geotechnical.
Open scenario Advanced 3 to 4 hoursInvestigate the copper spike recovery failure
You are a senior technician in Analytical Chemistry acting as the nonconformance investigator.
Open scenario Advanced 4 to 5 hoursConduct the internal audit of Sample Reception and Logistics
You are a trained internal auditor from Quality, Compliance and Client Services.
Open scenario Advanced 2 to 3 hoursReview and authorise the Kiama treatment plant licence report
You are the acting authorised signatory for general chemistry.
Open scenarioNotice board All notices
- Safety Biosafety cabinet one out of service until certified
5 September 2026 - Compliance Accreditation reassessment: February 2027
1 September 2026 - Quality Proficiency testing results: water chemistry round
9 September 2026
Coming up Calendar
- 15/09Internal audit: Sample Reception and Logistics
9:00 am, Sample reception, Wetherill Park - 16/09Biosafety cabinet certification
8:00 am, Microbiology suite, Wetherill Park - 17/09Monthly quality meeting
2:00 pm, Training room, Wetherill Park - 23/09Health monitoring appointments
8:30 am, First aid room, Wetherill Park
Mapped to the Laboratory Operations
Every scenario lists the current units of competency and qualifications it supports, with assessor notes and a printable evidence summary. Use it with your own assessment tools or ask CAQA for a matched kit.