For trainers and assessors
How to use CAQA Veritas Laboratories with your students, what is included, and the mapping to the Laboratory Operations.
One simulated business, ready for assessment
A complete fictional employer
Public site and staff intranet for one business in the industry, with its history, services, values, locations, six departments and ten named roles. Everything is fictional and labelled as such on every page.
14 controlled documents
Policies, procedures, forms, templates, a register and a plan written in controlled-document style with document codes, owners, versions and review dates. Forms and templates are fillable on screen and print to PDF.
5 working systems
Record-keeping apps with realistic seed data: table, card and board views, add, edit, delete, search, filter, CSV export and a one-click reset. Records are stored in the student's browser, so every student starts from the same seed data.
Inbox, notices and calendar
Eight work requests from managers and colleagues that point the student at scenarios, documents and systems, a notice board, and a business calendar the student can add to.
8 assessment scenarios
Role-based workplace tasks at Entry, Intermediate and Advanced level, each with context, brief, task checklist, deliverables, linked documents and systems, assessor notes and a printable evidence summary.
Mapping to current units
Every scenario is mapped to current units of competency and qualifications on training.gov.au for this training package, so trainers can align tasks to their own assessment tools.
A typical delivery pattern
- Orient the class. Walk students through the home page, the departments and the people so the business feels real before any task begins. Ask them to read About this simulation.
- Assign roles. Students sign in as the role a scenario names (or one you choose). The choice is stored only in their browser and shapes the greeting, inbox and evidence summary.
- Issue the work request. The inbox message for a scenario reads like a real instruction from a manager. Students open it, follow the link to the scenario and read the brief.
- Work in the systems and documents. Tasks tell students which policy to apply, which form to complete and which system record to create or update. Forms print to PDF; systems export CSV.
- Collect evidence. The scenario page ticks off tasks and prints an evidence summary listing every record the student created or changed, their notes and the units mapped. Combine it with your own observation checklist and questions.
- Reset between cohorts. Each browser starts from the same seed data. A reset on the About this simulation page clears everything a student did on that device.
Scenarios mapped to current units
Codes and titles were taken from training.gov.au on 10 September 2026 (Laboratory Operations, release 4.0, developed by Manufacturing Industry Skills Alliance). Mapping shows which units a scenario gives evidence towards; it is not a substitute for your own assessment mapping.
| Scenario | Level | Units of competency | Qualifications |
|---|---|---|---|
| Receive and register the Hunter reservoir samples Sample Reception and Logistics | Entry | MSL953005 Receive and prepare samples for testingMSL912002 Work within a laboratory or field workplaceMSL943004 Participate in laboratory or field workplace safetyMSL922002 Record and present data | MSL30122 Certificate III in Laboratory SkillsMSL20122 Certificate II in Sampling and Measurement |
| Collect licence monitoring samples at the Kiama treatment plant Field Sampling and Environmental Monitoring | Entry | MSL952003 Collect routine site samplesMSL972002 Take routine site measurementsMSL952004 Handle and transport samples or equipmentMSL954007 Obtain representative samples in accordance with sampling plan | MSL20122 Certificate II in Sampling and MeasurementMSL30122 Certificate III in Laboratory Skills |
| Prepare and analyse the service station soil metals batch Analytical Chemistry | Intermediate | MSL974032 Perform chemical tests and proceduresMSL975069 Apply routine spectrometric techniquesMSL974031 Prepare, standardise and use solutionsMSL933008 Perform calibration checks on equipment and assist with its maintenanceMSL943004 Participate in laboratory or field workplace safety | MSL40122 Certificate IV in Laboratory Techniques |
| Prepare media and test the Sunfield batch release samples Microbiology and Food Testing | Intermediate | MSL973015 Prepare culture mediaMSL975062 Perform microbiological testsMSL973027 Perform techniques that prevent cross-contaminationMSL974033 Perform food tests | MSL40122 Certificate IV in Laboratory Techniques |
| Verify the compression machine and test the Bulli 7 day cylinders Construction Materials and Geotechnical | Intermediate | MSL973022 Conduct laboratory-based acceptance tests for construction materialsMSL974016 Perform physical and mechanical testsMSL933008 Perform calibration checks on equipment and assist with its maintenanceMSL904003 Perform standard calibrations | MSL30122 Certificate III in Laboratory SkillsMSL40122 Certificate IV in Laboratory Techniques |
| Investigate the copper spike recovery failure Analytical Chemistry | Advanced | MSL935008 Monitor the quality of test results and dataMSL934009 Apply quality system and continuous improvement processesMSL977011 Troubleshoot equipment and/or production processesMSL924005 Process and interpret data | MSL50122 Diploma of Laboratory Technology |
| Conduct the internal audit of Sample Reception and Logistics Quality, Compliance and Client Services | Advanced | MSL936006 Conduct an internal audit of the quality systemMSL916014 Maintain compliance in work or functional areaMSL916011 Develop and maintain laboratory documentationMSL936005 Maintain quality system and continuous improvement processes within work or functional area | MSL60122 Advanced Diploma of Laboratory ManagementMSL50122 Diploma of Laboratory Technology |
| Review and authorise the Kiama treatment plant licence report Analytical Chemistry | Advanced | MSL935005 Authorise the issue of test resultsMSL925006 Analyse data and report resultsMSL924005 Process and interpret dataMSL915003 Provide information to customers | MSL50122 Diploma of Laboratory TechnologyMSL60122 Advanced Diploma of Laboratory Management |
All 6 current qualifications in MSL
The business is written to suit the featured qualifications; the rest can be supported by adding scenarios, which CAQA can do on request.
| Code | Title | Level | Status here |
|---|---|---|---|
| MSL20122 | Certificate II in Sampling and Measurement | Certificate II | Featured here |
| MSL30122 | Certificate III in Laboratory Skills | Certificate III | Featured here |
| MSL40122 | Certificate IV in Laboratory Techniques | Certificate IV | Featured here |
| MSL40122 | Certificate IV in Laboratory Techniques | Certificate IV | Featured here |
| MSL50122 | Diploma of Laboratory Technology | Diploma | Featured here |
| MSL60122 | Advanced Diploma of Laboratory Management | Advanced Diploma | Featured here |
Delivery and LMS compatibility
Hosted web application
Runs in any modern browser on desktop, tablet or phone. No installation, no plug-ins, no student accounts. Each package has its own address, for example bsb.caqa.com.
LMS ready
Link to the whole site, a scenario or a single document from Moodle, Canvas, aXcelerate, Cloud Assess, Blackboard or any LMS that can open a web link. A SCORM wrapper that launches the site and records completion can be supplied on request.
Privacy by design
Student entries stay in the student's browser (local storage). Nothing is sent to CAQA or to any server, so no personal information is collected and no accounts are needed. Students print or export their evidence for submission.
Accessibility and motion
Keyboard navigable, screen-reader labels on controls, reduced-motion support and a visible Motion toggle on every page.
Licensing and usage
RTO licence
Licensed to the RTO under the CAQA Resources licence agreement for use with its enrolled students and staff across all its campuses and delivery modes. Contact CAQA for pricing and reseller terms.
Intellectual property
All content, fictional entities, documents and software remain the intellectual property of CAQA. The RTO may print and adapt documents for its own delivery within the licence.
Branding and customisation
Branding
A private copy with the RTO's own business name, colours and logo can be produced on its own address.
Content
Extra documents, scenarios, systems and staff roles can be added, and existing ones adjusted to match the RTO's assessment tools, industry partners or state requirements.
Integration
Deep links per scenario and per document, optional SCORM launch package, and evidence summaries in a format that suits the RTO's assessment records.
Questions trainers ask
How do trainers use this simulated laboratory?
Pick the scenario that matches the units you are assessing, give the student the role and the brief, and let them complete the tasks using the procedures, forms, registers and inbox. The assessor notes describe the evidence to look for.
How do students sign in?
Students sign in with the access code issued to your RTO. Each student has a separate workspace, so the register records they create do not affect other students.
Where are the records students create kept?
Every record a student adds or edits in the sample, equipment, nonconformance, WHS or client job registers is stored in their workspace and can be exported by the trainer as evidence.
Can the registers be reset?
Yes. The trainer dashboard resets any register, or the whole workspace, back to the eight seed records and removes the student's entries.
Can I add my own methods or change the scenarios?
Trainers can duplicate any document, scenario or inbox message and edit the copy, for example to add a test method, change a client or align a scenario to a different unit in the package.
Does the site require students to handle real chemicals or cultures?
No. The site provides the workplace documents, records and decisions. Practical bench and field skills are assessed in your RTO's laboratory, and the site supplies the realistic paperwork and systems around them.
Talk to CAQA
Pricing, reseller terms, matched assessment kits and private branded copies: info@caqa.com.au or 1800 266 160. Browse the full catalogue at caqaresources.com.au.